Lister FAQ

No problem! We have an availability calendar where you can mark off the times your gear is completely unavailable, or when you just can't do a drop-off. If your gear is listed as available, Renters can request and contact you whenever they want to reserve your gear. If a request is not convenient for you, you can always decline a request without regret.

If you know your gear will be unavailable for rent or you won't be able to respond to requests for several days at a time, you can always “unlist” your gear temporarily - just don’t forget to re-list it when you’re ready to rent again!

Before confirming any reservation, the Renter has to sign our Rental Agreement. This agreement offers you protection against injury to the Renter or damage to your property - as the Lister, you are never responsible if the Renter gets injured on a gear. At the same time, you'd be doing us all a solid by making sure your gear is always tuned up and ready to go when you pass it off.

Once again, all damage and personal injury is the responsibility of the Renter during the reservation. For example, if your bike gets a flat tire during the rental, it is the Renter’s responsibility to repair the bike or pay for a replacement.

If the Renter doesn’t communicate, respond, or honor their legal obligations, then PeaksRentals will step in to make sure you are properly reimbursed.Your gear will be protected against theft AND damage, so it's completely safe to rent it out.

The gear will be replaced or you will be reimbursed right away. We are committed to keeping fully protected, comfortable, and happy Listers and we'll always do our best to help you out in whatever way possible.

This is something you will have to work out with the Renter. The best way to ensure your gear is treated the way you want is to find out the Renter's gear intentions by keeping good communication. If they wish to adjust your gear, we recommend that you log and mark all your fit coordinates before passing it over. This will enable you to quickly re-adjust your gear back to the desired dimensions upon its return.

We now have an availability calendar on our website! Listers who are unavailable during certain days or times can mark off their gears, blocking them from rental.

No, each gear must go through our process of approval before it will be listed on our site, and we currently have no option to list multiple sizes (Bike Shops, however, are able to do so - more info to come). For bicycles, size is based on frame height and the size of other gears are based on their length (surfboards, snowboards, etc). If you would like to let Renters know that your gear is adjustable in size, you can say so in the gear's title or description.

Yes! You can certainly list the same gear in different places. If you have a surfboard that you keep at home and at the beach, you can list it at both locations. Having two locations is especially common for daily bike commuters. Many of our users create a listing at their home and add an additional listing near their work in case a Renter wants to pick it up from there. Generally speaking, the more convenient your gear location is, the more likely you are to get Renters.

Listers are required to charge at least $1 for their gear - it can be $1 per hour, $1 per day, or $1 per week. We don't approve any listings priced under $1.